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Substitution Policy:

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. In the case that we feel we cannot fill your order by adhering to our substitution policy we will contact you regarding your order.
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Flower and Plant Levels:

Many of our floral designs are offered at 3 levels.

Good: The floral arrangement is designed at the lower price level.

Better and Best: The floral arrangement is designed with either more flowers or more premium flowers than the "Good" version. Plants may be larger or have a more decorative container.